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Support
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Important Information:
  • Chotopia Support for general questions or concerns will no longer be available using email. Instead, please use the Support Messenger. Assistance for bans or password resets will still be available via email.
  • General Help

    You may contact Chotopia Support about your concern using these methods:

    • Email
      Sorry - we no longer offer email support for general questions.
    • Support Messenger / Ticket
      Open a ticket using the Support Messenger.
      We will reply within 24 hours. Support Messenger is available anytime.
    • Discord
      Send a private message to a moderator on our Discord server.
      We will reply within 12 hours.

    Recover Forgotten Password

    Recovering your forgotten password is simple using the Recovery Tool.

    If you are unable to reset your password using the recovery tool, please contact Chotopia Support using these methods:

    • Email
      Send us an email at [email protected]
      We will reply within 24 hours. Email is available anytime.
    • Discord
      Send a private message to a moderator on our Discord server.
      We will reply within 12 hours.

    Ban Appeals

    You must contact Chotopia Support about your ban appeal using these methods:

    • Support Messenger / Ticket
      Open a ticket using the Support Messenger.
      We will reply within 24 hours. Support Messenger is available anytime.

    Designs and Ideas

    We'd love to see your designs and hear your ideas, please send them to us using these methods:

    Administration / Legal

    Serious inquiries only. Please do not send ban appeals to the Administration.
    You must contact the Chotopia Administration using these methods: